Ultimate Washer Technical Support


Technical Support


Technical Support

If you have looked through all the tips provided above and still have trouble, we can assist over the telephone*. This support applies to what we do not have in our current line. We will not charge for support on items we sell.

Technical Support Guidelines:

  • Tech support is a billable charge at rate of $75/ hour
  • Minimum charge for starting a tech support call is 30 minutes.
  • After the first hour, the charges will be billed in 15 minute increments.
  • If call results in a purchase, a credit for the call can be applied up to the value of the item. ( for example, if customer is using one hour of tech support at rate of $75/ hour and purchases an item more than $75 then the call is refunded completely. If the purchase is for $50, then the credit for the tech support is $50 instead).
  • Tech support call back will be within 24 hours of placing order for support.

What We Can Support:

  • Pressure washers up to 7000 PSI
  • Pressure washer parts and accessories
  • Sewer jetting machines and accessories
UW-TECH One Hour Tech Support Fee $75.00add to cart


Ultimate Washer Inc. assumes no liability for any support it provides. We recommend if you are unsure about how to describe your issue, to first consult with the manufacturer for best support. They designed and built the product and would have the best knowledge. We will gladly do our best to assist you if you place an order for the technical support fee, but if the scope of the call is such that we do not feel we can help this way, we will refund the fee in full.