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Pressure Washers Testimonials

 

See also our testimonials on surface cleaners, our powerful rotary turbo nozzles and telescoping extension wand.


Comments from Jim from Canal Winchester OH , Fri, 8 May 2008 12:20 PM

Thank you for you quick response to my request. I will continue to shop at Ultimate Washer because of your service and the quality of your products.

Jim
Canal Winchester OH


Comments from Rick from Elkridge MD , Wed, 22 Apr 2008 6:20 PM

Thank you for outstanding turn around and service.

Rick
Elkridge MD


Comments from Paul from Germantown TN , Thurs, 10 Apr 2008 4:50 PM

Received my order, no issues ... outstanding support and service. Thanks!!

Paul
Germantown TN


Comments from Barry from Garnet Valley PA , Tue, 18 Mar 2008 3:49 PM

Thank you. I rec'd my order today (tuesday) the fastest service I've ever had.

Barry
Garnet Valley PA


Comments from Mark from Kalamazoo MI , Mon 23 July 2007 4:35 PM

I would like to tell you how happy I am with the telescoping wand I recently purchased from Ultimate Washer.  I was initially skeptical about buying from an unfamiliar on-line vendor but found the prices irresistible.  The product was described very well and the website was easy to navigate.  Ordering was simple and I quickly received an email providing shipping information.  Delivery took only a couple days.
 
The product works exactly as described and the quality is excellent.  I have already saved several hundred dollars by power washing my house.  While the wand is as heavy as I expected, it is much stiffer than I expected, making it very easy to use.  I would recommend purchasing the long wand belt, as the weight quickly stresses your arms and shoulders (I didn't buy one but probably will).
 
I would recommend both the wand and Ultimate Washer to anyone.

Mark
Kalamazoo MI


Comments from Roy from Rochester NY , Tue 10 July 2007 11:53 AM

I recently purchased a pressure washer from Ultimate washer and had a very positive experience. The equipment was exactly what was described on the web site. It is high quality and very professional. I contacted the company a few times with questions. Each time I was treated with respect and received helpful information. I will purchase additional items from Ultimate Washer in the future.

Roy
Rochester NY


Comments from Terry from Baldwinsville, NY , Sat 07 July 2007 06:46 PM

Hello,
I had a very positive experience shopping with you. Your website was easy to navigate. I quickly found the part I needed. Price was reasonable and shipping was fast. I will be back again. Thanks

Terry
Baldwinsville NY


Comments from R. Lafferty from Laguna Beach, CA , Sun 08 July 2007 07:47 PM

I had been looking for nozzles to fit an older pressure washer without any success. I located your website and was ecstatic to find that you had the parts I needed. You just saved me a bundle of money by not having to buy a new unit. Ultimate Washer Inc. is a very professional organization. I received my order quickly and the items are of excellent quality. Thanks a lot.

R. Lafferty
Laguna Beach, CA


Comments from Jayson from Sachse, TX , Sat 07 July 2007 06:07 PM

Dear Ultimate Washer Inc.,
 
I wanted to send you an email and let you know about the GREAT service I received from your company. I just started my own business www.precision-powerwash.com and after many hours of research and advise, I decided to order ALL my equipment from Ultimate Washer Inc. Your site was easy to use. I got all of my products quick and there was no damage or any other issues. You should be proud to have such a great company. I will buy ALL of my products from you in the future.

Jayson
Sachse, TX


Comments from Dan from Naples, FL , Sat 07 July 2007 06:48 PM

I have purchased a couple of items recently and the delivery time has been excellent. I recently started my own business and a web-site such as yours is a big asset when getting started on your own. All the info located on your web-site gives beginners and pros plenty of tips and know hows. Thanks!

Dan
Naples, FL


Comments from Gene from Louisville KY , Sat 07 July 2007 12:43 PM

Excellent products, prompt shipping. Your website is great and very informative. I look forward to doing more business with you in the future. Thanks, and keep up the good work.

Gene
Louisville, KY


Comments from Michael from Delmar MD , Fri 06 July 2007 10:32 PM

I ordered a telescoping wand from Ultimate Washer. It arrived, on schedule, in three days. I opened the box and everything was there. It all fit, it worked, no hassles! I order online frequently. I always research before buying. Your website worked properly. Your prices were reasonable. I cannot ask for more.

Michael
Delmar, MD


Comments from Anthony from Sacramento , Fri 06 July 2007 11:41 AM

UltimateWasher.Com is simply..."The Ultimate web site for everything about pressure washing!" I was so thrilled when I found this site for not only was it tremendously informative, but product selection and costs were reasonable. I recently started my own home detailing base business and Ultimate Washer figures to be a big part of my future purchases for equipment and accessories. These guys (figure of speak for there may be some influential ladies running the business as well...I wouldn't want to tell my wife I left out of the mix ;o) have thought of everything including training courses to benefit its customers...what foresight! I just can't say enough good things about this company except, "keep up the good work!" for you now have me as a "Pressure Washing Enthusiast".
 
P.S. By the way, I purchased the extension wand and gutter cleaner...both work great...just like the web site said it would.

Anthony
Sacramento, CA


Comments from Jon , Mon 25 June 2007 01:18 AM

My name is Jon Austin. I am the owner of Austin Power Washing, I just wanted to drop you guy,s a line just to say how helpful your web site has been to my company. I am just staring on my own, I have been doing this kind of work for about 15 years for another company. I am just glad I found this site thank you.

Jon


Comments from Evert from Louisiana, Wed 13 June 2007 10:06 AM

Thanks for prompt shipment of my order.  No trouble whatsoever with anything. Items ordered were actually better quality than expected.  Shipment arrived earlier than projected.  Excellent communication via e-mail regarding different stages of order completion, shipping, etc. Looking forward to doing business with your company again.

Evert
Louisiana


Comments from Ronald from New Jersey, Mon 14 May 2007 9:02 PM

I was very pleased with my shopping experience with your company.  I was giving excellent professional advise and direction by your sales staff.  I purchased what I NEEDED. You have maintained a strong professional posture to instill customer satisfaction

Ronald
New Jersey


Comments from John from New Hampshire, Tues 8 May 2007 9:19 AM

Loved your site. Easy to navigate to find out what I needed for my particular brand of pressure washer. The order arrived in a timely fashion. Would recommend. 

John
New Hampshire


Comments from Tommy Smith from Texas, Wed 14 Mar 2007 9:25 AM

I am very happy with the service I got from Ultimate Washer. I ordered a new pump for my washer. The price was resonable, and they had what I needed in stock. I was also very pleased with the shipping. I just ordered in ground shipping. I ordered it on a Wendesday, and UPS tracking showed the following Monday as delivery date, but I got it on the Friday prior to that.

Tommy Smith
Yoakum, Texas


Comments from Wess McCoy from California, Tues 13 Mar 2007 1:02 PM

I'm really impressed with the quality of the unit. Coming from an engineering/ fabrication background it was why I bought it to begin with.

Thanks,
Wess McCoy


Comments from Leslie Revell from Florida, Thurs 28 Feb 2007 10:44 PM

I placed my order late last week and received my order this past Monday. How can you do that? Wow!
My pump was delivered as advertised, as specificed, and as pictured on your net site.
What more can I say!

Thanks,
Les


Comments from James Mays from Florida, Fri 23 Feb 2007 12:45 PM

I am very pleased with the quick shipping of the 24ft telescoping wand. It was recieved within 3 days of my order. Thanks Much.

James Mays
Mays Family Maintenance Management


Comments from Warren Dickinson from Florida, Tues 20 Feb 2007 04:25 PM

I am delighted with the power washer which I ordered from Ultimate several months ago. The delivery was quick and easy. The assembly took only 15 minutes. It was easy and natural to use. It is powerful, fast, and reliable. The design is robust and suitable for efficient maintenance.

I was especially pleased with Ultimate because of my bad experience with one of the brand names marketed for homeowners. That unit was cheaply made and failed after two days!

So, take my advice and invest enough money to get a quality, commercial machine from honest pros like Ultimate.

Warren Dickinson


Comments from César Campos Alvarez from Mexico, Fri 15 Sept 2006 11:28 AM

We are working in Mexico very well with good results with our machine. First we were afraid too but we decide to make the purchase anyway. Your service was OK and we consider we paid a fair price for our machine. Maybe in the future we will need other machine, beside accesories too.

Regards.
César Campos Alvarez
General Manager - www.hocesa.com


Comments from Ed Gunderson from Tampa, FL, Tue 15 Aug 2006 06:20 PM

I just used the water sand blaster today. It performed better than I anticipated because my pressure washer is one of the smaller Landa units. It pulled the silica sand with no problem and blasted away the old paint on a steel bed frame very quickly.

I was also pleased and surprised by how quickly the unit arrived after I ordered it. I bought the blaster so I could sand blast steel parts for the electric assist bike trailer I am building and eventually a small electric car.

http://home.centurytel.net/gunderson/ride/ride_elec.html

Ed Gunderson


Comments from Kathy Turner from Edwardsville, IL, Mon 07 Aug 2006 09:17 AM

I am writing on behalf of Metro East Humane Society in Edwardsville, Illinois. We recently purchased a wall-mounted pressure washer system for our kennel area of the shelter.

This is the feedback from staff.

"We were pleased with the process of ordering and the producet was delivered in a timely manner. The instructions for installation and use were easy to understand and the machine simple to use. We find that it cleans very effectively and, with the extra length of hose we ordered, we're able to use it indoors and outdoors, which makes kennel and cage cleaning so much easier. Our goal was to install a system that would make our kennel cleaner, healthier and cut down on the time. Being able to use chemicals needed in sanitizing through the system means our kennel cleaning is a one step process as opposed to brushes, hoses and mops!"

Kathy Turner
MEHS Board of Directors
www.mehs.org


Comments from Don Silva, Sun 06 Aug 2006 03:53 PM

Ordering and shipping was fast and easy. The books I ordered were great. They were an easy read and very informative. I'm researching to start a pressure washing business and I loved them.
Thanks
Don.


Comments from Meg Elam from Knoxville, TN, Thu 03 Aug 2006 11:43 AM

Ultimate Washer has great products and customer service. You can find any type of pressure washer to fit your needs. Our maid service company recommends Ultimate Washer to all of our members.

Meg Elam


Comments from Jon V from Atlanta, GA, Tue 1 Aug 2006 04:14 PM

I purchased an extension nozzle from their web site, I was unsure of the adapter needed so I called and their 800# support desk was most helpful. We completed the order and the nozzle arrived in 2 days, just as promised. I would buy from Ultimate Washer again in the future!


Comments from Jim Gunson from Roshambo Winery, Tue 1 Aug 2006 08:35 AM

Yes, we love your washer. The time saved cleaning the wineries floors has greatly been reduced. I would recomend it to anyone. It was also easy to adapt to our power washer of another brand
Sincerely,
Jim Gunson
Asst. Winemaker - Roshambo Winery


Comments from Pennie S Robbins from Marysville, MI, Mon 17 Jul 2006 02:22 PM

I have only good things to say! You were prompt in shipping, I had a small problem that was corrected immediately, and I am very happy and satisfied customer, and will be telling friends about you! Many thanks again. Keep up the good work!
Pennie


Comments from Gary Fach from Vancouver BC, Mon 17 Jul 2006 11:44 AM

I ordered a wand for a pressure washer at your web site recently. It arrived well packaged and works perfectly. I really appreciate that you sell products online. More and more, I rely on the Internet to order products. It is so convenient and efficient. In eight years of ordering online, I've never had a bad experience, and I've ordered everything from complete hot tub replacement motor and pump to electric knife switches!
Thank you for making my shopping easier.
Sincerely,
Gary Fach
Vancouver, Canada


Comments from Tonya Sturgill from Australia, Mon 12 Jun 2006 12:53 AM

First I want to thank you the service in your office insuring the equipment we ordered was in fact the equipment on the invoice.

The box arrived unmarred, showing there would be not damage inside, it also arrived within the time frame indicated. I was concerned how I was going to receive the box, and the shipping company called me to make an appointment. The driver was right on time, and he handled the box gently.

My brother was very excited when he opened the box."cool!!!". He put everything together, and he operated it for me. My husband ordered it while overseas during his deployment, and he happened to call after all the work I wanted done was completed. My brother told him how "sweet" it was. MEN!!!!!

My husband and I are looking forward to many years of this equipment making tasks around our home easier. Thank you for your service, and the washer.
Respectfully,
Tonya L. Sturgill


Comments from Steve Greene from Australia, Mon 12 Jun 2006 12:53 AM

I had to comment that this site is one of the best websites I have come across. Easy to navigate with good useful information at hand. I want to buy some nozzles and an extension wand in a couple of weeks, and I now know where to come.


Comments from Jamie Miller from Croton OH, Sun 11 Jun 2006 9:52 AM

So far I am very pleased with the washer I ordered. I was hesitant to make a purchase of this size via the internet, but I got exactly what I ordered, and the washer is performing as it should. The price of this unit could not be beat at the time by any other dealer, locally or anywhere in the country. I pleaded with my local pressure washer dealer, but they would not deal on a comparable washer, and subsequently lost a potential sale. As a small business owner myself, I try to support other local businesses, but a true twenty percent savings on a major purchase is hard to disregard. I feel like I got a real bargain.
Jamie Miller, Owner, A Brush of Class Painting Services, Inc


 

Comments from Teddy Kelley from Midway GA, Sat, 3 Jun 2006 07:22 AM

The water broom was a great purchase from your company it is well built and will last for many years. My thanks to your company and your fast delivery.


Comments from Frank Strollo from New Rochelle Fire Department, NY, Thu, 1 Jun 2006 11:52 AM

As a first time buyer we were quite pleased with the fast friendly service and large selection of hard to find items. The four stainless steel extension wands we ordered are top quality and reasonably priced. Opening a account was hassle free. We will be back for more.
Deputy Chief Frank Strollo
New Rochelle Fire Department
New Rochelle, N.Y.


Comments from Dominic Navarro from Lakeland, FL, Fri, May 19, 2006 4:55 PM

Today I ordered a package and some other goodies for my cleaning business. After 2 weeks of steady searching and research into different types equipment, suppliers, and manufacturers, you guys by far, beat everyone out there in regards to quality, price, and options, plus the gal on the phone took her time to answer my many questions. Just thought I'd share that with you. Thanks!


Comments from Daniel J. Carroll from Wall Township NJ, Mon, May 15, 2006 1:55 PM

The selection of products offered from Ultimate Washer is excellent. They have everything I could possibly need. Customer service is great. Whenever I have any questions, they are always available with knowledgeable and honest answers/recommendations. I would highly recommend them to anyone for all power washing needs!


Comments from George Fish from Frederick MD, Mon, May 15, 2006 11:12 AM

I recently purchased a rotary nozzle from you for power washing. Along with the telescoping wand these accessories have clearly been the best upgrade to increase productivity and produce better results. The rotary nozzle is just like using a scrub brush without the effort. It truly scrubs the surface with virtually no damage.
Thank you,
George


Comments from Pete Raybone from UK, Thu, 11 May 2006 6:44 PM

I am very impressed with the top quality surface cleaners that you supplied to me. The service and shipping across to me in the United Kingdom can only be described as first class. I will not hesitate doing business with Ultimate Washer in the future.
Yours Sincerely,
Pete Raybone


Comments from Ferman Keeton (Concrete Restoration) from Oklahoma City, OK, Wed, 10 May 2006 3:22 PM

My experience with Ultimate Washer Inc. was as good an experience as anyone could wish for. The sales people were courteous and helpful, shipping was fast, the best price I could find anywhere and the washer works great.
Ferman Keeton


Comments from Paul Schulten from Ormond Beach, FL, Fri, 21 Apr 2006 7:26 PM

Howdy! Ordered your whirl a way on the web, it arrived very shortly. Worked great on my driveway, cleaned it in about 1/3 the time of using just a nozzle. Thanks for a great product.


Comments from Noel Bardell (NDB Quality Brickwork) from Birmingham, United Kingdom, Thu, 23 Mar 2006 1:25 PM

Received my goods today i am very pleased with them and would like to thank you and ultimate washer for everything, hope to do buisness again in the future. ThankYou.......NOEL.


Comments from Wendy Winslow from Wisconsin Rapids, WI, Wed, 8 Mar 2006 11:07 AM

Delivery was prompt. Tech questions I asked via phone before ordering were answered clearly. The performance of the pressure washer exceeded my expectations. A pleasure doing business with you!
Wendy Winslow
Cranberry Creek Furniture Restoration
Wisconsin Rapids, WI


Comments from Phil Walker - Phil's Home Improvements from Saint Cloud FL, Wed, 7 Mar 2006 11:43 AM

I recently opened a new business that required me purchasing a power washer.I searched all over the web and found your website the best not only in price, but it was loaded with information on product use also. Your staff was very professional and my equipent arrived right on time and is of very high quality. I have already recommended your site to a freind and plan on using your company again in the future.
Thanks for everything.
Sincerely
Phil Walker
Phil's Home Improvements


Comments from Mike Romozzi from Elgin IL , Tue, 13 Dec 2005, 2:24 PM

Thanks for letting me know about your feedback program. The hot pressure washer I purchased from your company is a real time and equipment saver. I would recommend it to any one. I also can admit there was no pain or problems with my purchase. If I can be of any more help just let me know.
Sincerely,
Mike Romozzi / Tri-County Excavation & Construction Inc.


Comments from Jim Williams from New Castle PA, Thu, Dec 1st, 2005, 10:33 AM

My pressure washer arrived promptly and was packed securely. A review of the washer showed all systems in order and fluid levels topped off.

My previous experiences with pressure washers had been disappointing. For example, my father-in-law purchased a pressure washer at Lowe's. It was a 2500 psi unit from a reliable manufacturer. His washer had several problems including a difficult starting engine, low volume spray, leaky connections, erratic spray pattern, pulses in spray volume. There had to be a better washer.

I decided to give Ultimate Washer a try and bought a 2500 psi unit. The washer started up quickly and the engine has proved very reliable - no leaky connections, spray pulsations, or inconsistent spray patterns. The Ultimate Washer cut cleaning time by 75%. It's large wheels and low profile make portability simple. It just works and that's all I ever wanted in a pressure washer.

Funny, the two pressure washers are rated at exactly the same pressures and volumes yet perform so differently. Regards,
Jim Williams


Comments from Terry Miles from Seminole FL, Wed, Nov 23rd, 9:22 AM

Hi,
I purchased a whirl-a-way to do my decks, it's so easy, and thanks for taking care of this after the storm, the staff was great.
Thanks again,
Terry


Comments from Gregg Butler from Charlotte NC, Wed, Nov 17th, 2005 06:48 PM

Hi,
Just wanted to send feedback on your wonderful staff. Yesterday I realized I needed a nozzle for my order (2962) and called after hours at about 6:30 EST. A nice lady answered the phone and got my nozzle on my order that went out today.
Thanks again,
Gregg


Comments from Jim Townsend, Thu, Nov 10th, 2005 11:59 PM

Thank you for your prompt service, even after the storm, I know you had your hands full,
Jim


Comments from J. Porter, Sat, Oct 15th, 2005 10:07 AM

Just wanted to let you know that your site is the best on the Internet for pressure washing information. I did a Yahoo! search on "pressure washing how to" and I found nothing anywhere else that was as clear and informative as your website. (That includes e-How and several other home improvement sites.) I printed a ton of your pages for future reference. I now feel confident that I can carry out my tasks, and I will definitely look to you first for any attachments I may need.
Sincerely,
J. Porter


Comments from Jeff Amereihn from York PA, Mon, Sep 5th, 2:30 PM

The washer I purchased from you guy's is excellent, the free delivery was definitely the kicker in the purchase. I will soon be back in the market for another washer and you guy's will be the first to know.

Jeff Amereihn
(On the Spot powerwashing & Detailing)


Comments from Andrew Ellebruch from Medina OH, Sat, Sep 3rd, 3:23 PM

Thank you very much for the great service! I found your company on the internet and ordered off the website and found it to be a fun experience. The site was easy. The parts were reasonable in cost. I received a phone call from a sales rep within 30 minutes of placing the order as a confirmation. The parts were shipped out immediately and I received them in less than three days without any shipping costs.
It just doesn't get any better than that! Great job! I will definitely purchase from your company again.

Andrew Ellebruch
Lightscape Systems
www.lightscapesystems.com


Comments from R. Farmer , Sun, Aug 21st, 2005 03:36 PM

I finally used the product I received from you and I can now comment on it's quality.
I am completely satisfied with the service and products I received from Ultimate Washer.I ordered a Chemical dispenser that fits on the end of my power washer wand. It works great and now the chemical does not go through my power washer.


Comments from S. Rongstad, Wed, Jul 26th, 2005 08:34 PM

You guys are great!
I would of never thought to buy an pressure washer extension over the Internet because I figured shipping would be too high, or quality of the product would be low.
I was wrong. You provided a high quality product with free (and quick) shipping.
I have already recommend you to another painting contractor and a home owner that will be placing an order from you.
Thank You for such great service.
S. Rongstad
Fine Touch Painting


Comments from T. Kubly, D.W. Designs (owner) , Tue, July 26, 2005 30:45 PM

Dear Ultimate Washer Inc. group,
I would like to let you all know that I had a great buisness transaction with you people and will do business with you again. The item I had purchase was exactly as described and was of great quality. I also was impressed with the online ordering process, it too went well.
Thank you for the product and see you soon,


Comments from H. McCormick, Wednesday, May 25, 2005 08:15 AM

THE WASHER [ 20" Flat Surface Cleaner ] IS FINE..... CUTS [ cleaning times ] DOWN FOR ABOUT 65% WITH USING JUST THE WAND.... OUR BOSS LIKE ITS, IT PERFORMED PERFECT....
THANKS AGAIN
HUGH


Comments from M. Madry, Saturday, May 14, 2005 02:42 PM

I am really glad I purchased the surface cleaner. It is truly a time saver and after comparing other surface cleaners with a similar name I got a great produce at the best price. I am affiliated with a lage homeowner associstion in Miami-Dade County and they just purchased a 16'' surface cleaner for considerably more than I paid for mine. When I told them what I paid they wanted your information. I also let my neighbor use it. He loves it and said he needed to buy two to eas at his office.

Good luck. Thanks.


Comments from Greg, Wednesday, May 04, 2005 10:52 PM

The E series pressure pro washer and the service and fast shipping IS THE ULTIMATE! The pressure washer and the turbo nozzle is way beyond what I expected. I am very pleased with the performance of your product. I am looking forward to doing business with you in the future. Thanks.


Comments from G. Lessman from Spring TX, Wednesday, May 04, 2005 12:54 PM

I purchased a 4000psi power washer with a telescoping wand and a sand blast attachment. I had no idea of what to buy until I was educated buy your web page.The web site explained the differences in PSI and GPM and what is needed for your particular situation.The power washer shipped on time and was priced right.I did not need the sand blast attachment and I returned it with no problems.I am very satisfied with the product and would buy again.
Thank You


Comments from F. Boedeker, Tuesday, May 03, 2005 10:33 PM

I did a GOOGLE search on cleaning cement and read intently about this "buffer looking thing" that connected to a pressure washer and did away with ZEBRA stripes forever. Shortly thereafter I landed on the URL of Ultimate Washer and liked what I saw. [...]

On Monday the 14th of April 2005, I called Ultimate Washer and ordered the 16" Whirlaway. The whole deal didn't take two minutes, the man who answered the phone, Victor, knew what he was doing and knew his product. Victor promised to get the Whirlaway to me as quickly as he could.......it arrived in Charleston S.C. two days later on the sixteenth. [...]

This product is well built, you don't have to be Einstein to run it, moving parts are at a minimum and it does exactly what it is supposed to do. What more could one ask ?

(see his complete testimonial)


Comments from S. McIrvine, Wednesday, May 04, 2005 10:04 AM

Overall my experience with Ultimate Washer Inc has been very favorable. I did a lot of research before purchasing my pressure washer and this research included looking through the web and browsing in retail stores to get the right washer. I decided on Ultimate Washers because of a number of factors:

1. You had the product I was looking for - not many other retailers had the specification I needed.
2. Your web site was very easy to navigate.
3. Your prices are very competitive
4. You did not charge for the shipping.

After I submitted my order I received quick delivery and the product was exactly what I was looking for. This encouraged me to make another purchase so I went back to your web site to order a 24 ft extension wand.

I had one negative comment about this order. The wand got delivered without the necessary adapter to connect the wand to my pressure washer. I called your office and the rep agreed to send me the adapter. What dissappointed me was that I was charged for this. I did not expect to receive an additional charge for something that should have come with the wand.

Otherwise, I am a happy customer.
Thanks


Comments from S. Young from SanMateo CA, Fri, April 29, 2005 4:56 PM

I did receive my order within a respectable timeframe. I am pleased with the machine and the accessories. My comments regarding improvement would be faster response to my questions and inquiries. My pressure washer was shipped freight but no follow-up for a customer to know who the freight company it was shipped through and any tracking information. I had to call Victor to find out the information. I think this is one part of your business you could greatly benefit if you provide this information to the customer without the customer having to follow up. I too have doubts about internet ordering especially if I do not know of that company or had business dealings before. I did take a chance on your company because I spoke to Victor but I would have had a much better experience if the aforementioned topics were in place to eliminate any doubts about ordering through your company.

Now that I know that I will receive my order in a timely manner, I will continue to do business with you. I am glad you are asking for suggestions for improvement. Unless, you find out what customers want can you really begin to build your business reputation.

Sincerely,


Comments from Kevin Q from Millville NJ, Mon, May 02, 2005 at 08:09:13 PM

I was on the computer looking for a telescoping wand for my power washer. Your web site came up along with other sites, I liked your telescoping wand 8 foot to 24 foot. It was in my price range and your free shipping hocked me. I had it in 3 days ups. It works great I did a two story house without a ladder in half the time not having to move the ladder and it was much safer working from the ground. I also ordered the gutter attachment that was here in 3 days ups. YOUR PRICES & FREE SHIPPING MADE THE SALE.



Comments from Gary Gennaro, Tue, April 19, 2005 at 12:10 PM

"I would like to say thank you to Victor at Ultimate Washer for providing me with exceptional cutomer service. Victor knows the equipment inside and out and made it very easy to pick the machine I needed. I chose to purchase my machine from victor / Ultimate Washer for several reasons.

They have the best engines and pumps. Everyone in the power washing industry knows Honda engines and either Cat or General, and Comet Pumps are the way to go. Also their prices are more than fair. If you don't believe me look at other sites and see if you can get the same engine, pump, warranty,and free shipping. NOPE!
And Lastly, the customer service and knowledge are awesome.

Yes, I am a real person. My name is Gary Gennaro. I run a Painting/Power washing business in central New jersey and from now on I will support, use, and rely on Ultimate Washer for all my Power washing needs."



Comments from L. Childs, Thursday, April 29, 2005

Ultimate Washer's is really ULTIMATE. I am a new service provider in this field. Our company has an established base of customers and we were looking to add pressure washing to the mix of services. They answered questions and provided pressure free :) guidance.
Thank you.
Best Regards,


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