Comments from Enrico P. from Guam
I must admit that I was a bit apprehensive when I first ordered because I wasn't sure whether I would get what I ordered or not.
But after the first order, I was assured of the reliability and quick responses to my inquiries about my order's shipping status. Because I am from Guam, a US territory in the pacific, shopping for Water pressure items thru your online store is not only convenient by surprisingly price competitive even with the shipping cost added compared to the limited stores that carries similar items on Guam.
Most of the small items that I had ordered when its in stock are shipped within the next day and I get it within 1 to 2 weeks. It is also great that I can track the shipped items via the internet.
As long as your company remains reliable and responsive, as well as price competitive or better, I will continue to check your online store whenever I need Water pressure items.
Again thanks for being available.
Comments from Zack B. from Norcross, GA
You calmed my fears of ordering online, my part arrived quickly. The part fit perfectly, thanks for the quick service.
Comments from Paul C. from Bath, MI
My experience with Ultimate Washer is limited due to the fact I only purchase one item. I was a little nervous ordering a item for another state, after calling their 800 number and speaking to one of their representative, he put me to rest that I was working with a reliable company, he helped me order the correct part for my power washer. The way I was handled, (professionally, patiently &honestly) I would not have a problem ordering from Ultimate Washer for any of my future needs.
Thank You
Satisfied Customer
Comments from Dennis C. from Fort Myers, FL
This is one of the best products I have bought from the Internet. Ultimate Washer's site is user friendly and safe. As for the product I ordered it's the best!!
Keep up the great customer service!
Comments from Mark S. from Phoenix, AZ
I am the owner and operator of Phoenix Graffiti Services in Phoenix, Arizona. A few months ago I came to know Ultimate Washer in my search for a replacement pump for our pressure washer. Of all the suppliers, local and on the Internet, Ultimate Washer provided the best service in information and pricing, including and not often found, FREE shipping.
My future purchases included the need for a transfer pump, and this is where they went above and beyond in the true sense of customer service. The first pump I selected did not serve my needs according to my application, this was solely my error and lack of understanding. When I contacted Kevin and explained my problem and what I was trying to accomplish with the addition of a transfer pump on my pressure washer, he proceeded with a wealth of product information over a period of a couple of weeks. All of which included manufactures specs, pricing and availability, and always received prompt emails and/or phone calls.
I can't say enough about their service. My experience with other staff members has been great. When I make a purchase, I receive prompt email notification. Shipping is fast and tracking is provided, so I know when I'm going to get it. Some products may not be stocked, true of ANY supplier, but they let you know if this is the case, the same day you place your order, and give you the option of canceling the order. But remember, you would have this situation with any supplier that is directly dealing with the manufacture - Ultimate Washer makes the difference by putting the customer first, not just another sale.
If anyone wants to call me, please feel free to do so. I consider Ultimate Washer to one of our key business suppliers, I have total confidence in them and will not use any other.
Thanks ever so much to the entire staff of Ultimate Washer.
Comments from Rebecca H. from Preston, CT
I was very pleased with your on line services. The product was shipped out quickly and was exactly what you advertised. The price was very good also. I would not hesitate ordering from your company again when I need something.
Comments from Daniel S. from Hamburg, NY
Just wanted to let you know I was very happy with your service. I couldn't find the part I needed so I called a technician. He was able to help me out and now my father is off my case about the washer I gave him. Thanks to you guys he is happy and I am happy...Keep up the good work.
Comments from Jeff H. from South Africa
Thank you for this mail. I will with pleasure give you a testimonial.
Your service was fantastic, you answered all my queries and were most helpful in giving advice as I was concerned about purchasing products from the states in case they did not match what we have available in South Africa. The wand arrived in super quick time and we have used it already with great success. Thanks a million!!
Comments from Jean H. from Milledgeville, GA
I couldn't find the Honda Air Filter for my pressure washer locally. I found it on line at Ultimate Washer (my first order from you). The price and delivery time was reasonable. The filter was the correct one, and my pressure washer is up and running again. I would not hesitate to do business with you in the future.
Comments from Russel K. from Birmingham, AL
Hey you guys have solved the gutter cleaning of high places problem. However you better be ready because when you turn that baby on it's going to lift off for the moon if you don't have a good grip and aren't braced properly. But once you overcome the initial learning curve your device is awesome. Nothing is left in the gutters.
I would say you need better instructions for the use of the belt. It takes a bit of messing around to get it put together properly.
All in all I would say you've got a winner. I have been trying for three years to solve the problem. Thanks to you I don't have to climb on a three story roof anymore and I can actually clean the gutters from the driveway. I was also impressed with you sales staff. Very professional, very helpful and did what they said they were going to do.
Thanks for saving me from a broken neck or worse. And for getting my wife off my case.
Comments from George F. from Greenwood, SC
I found Ultimate Washer Inc. surfing online to find parts for my pressure washer. I ordered the parts online and paid with a credit card knowing that my payment was secured by encryption. The parts were shipped promptly and I received them in only two business days. They were in stock when I ordered. I was very satisfied with the complete experience with Ultimate Washer and would recommend them to any business looking for a great supplier.
George F.
Home Services of Greenwood Inc.
Comments from Richard A. from Westerly, RI
Ultimate Washer had the parts that I needed at the best price I could find. Shipment was prompt. It would have been helpful if their online ordering process was programmed to suggest the purchase of a gasket when I ordered a carburetor. My oversight cost me a few days and an extra shipping charge.
Comments from James E. from Brunswick, OH
I recently purchased a 24 ft. extension wand on-line from Ultimate Washer Inc. for my business. Not only did they have an easy to navigate web site and the best price available, but they also quickly shipped the products to me in within just a few days! Everything shipped in excellent condition and the extension wand works great! Thanks!!
James E.
Grand Reflection Window Cleaning
Comments from Olaseni S. from Nigeria
The hot steam washer was delivered yesterday afternoon to my client -Francis Oil Nig Ltd. Your cooperation in my successfully importing this machine was fully appreciated . Maybe we can use this as a leverage in allowing me and my company -Olaseni Sensofek Enterprises to distribute all your products on agency here and other African countries.
Thanks a million.
|
