Power Washers Testimonials (2)


See also our testimonials on surface cleaners, our powerful rotary turbo nozzles and telescoping extension wand.

Read more pressure washer testimonials.

Comments from May R. from Australia

How d'ye do as requested, I just want to verify that I have finally received my package, and I must say it was well worth the wait! Thanks for such a high quality product! I look forward to conducting business with you again in the future.

Comments from Brian Y. from Jupiter, FL

I just received my fuel bowl and gasket for my 11 horse Honda. It is perfect. Very quick shipping, very reasonable price. My pressure washer is up and running with minimum down time. You have got my business and any one else I can refer. Thanks again.

Comments from Tom O. from Jupiter, FL

Got the water broom. Top of the line construction (space-age, better than PVC and a water hose}. Fast delivery and surprise, surprise I can actually drive to your location. See you soon.

Comments from William R. from Port St. Lucie, FL

Just a quick note to thank you for your service. I surfed around the internet for a good place to order parts, when I stumbled onto your site. I had found many other on-line companies with one or two of the parts I needed, but not all in the same place. When I found Ultimate Washer, it was easy to decide where to place my order. I purchased the parts, which were priced right, and they arrived a couple of days later - with free shipping! Great selection in a well-designed website, and prompt delivery. What else can you ask for? Thanks.

Comments from Troy D. from Hattiesburg, MS

The customer service representative was easy to talk to and was knowledgeable about the products. He treated me like I was his number one priority. I didn't have to go through various phone options but got a voice right away.

Troy D.,
SPHR Director/HR
Support Forrest General Hospital

Comments from Dale C. from Clearwater, FL

The gentleman's name in Jupiter Fl., I think was Kevin. I called him with an emergency situation for a pressure washer hose and he directed through your website for the information I needed. As long as we have people like Kevin we don't need to worry about our economy. Great Service!!! I'll direct everyone to your company in the future.

Dale C.

Comments from Louis S. from Broussard, LA

I received the Cannon Foamer today. I must say that makes even the cheapest soap foam. Who ever designed this my hats off to them.

Louis S.

Comments from Elias B. from Orlando, FL

I would like to thank you for your help in taking care of my order in a very timely, and customer friendly manner and I hope to continue doing business with you guys in the future.

Elias B.

Comments from Robert M. from Honoraville, AL

I was referred to your company by a friend of mine to get pressure washer parts via your website.  After reviewing your listing and competitive pricing I decided to give it a try.  My parts arrived promptly and service met my expectation.  I have already  recommended your company to others.  Thanks. 

Robert M.

Comments from Rajendra R. from Trinidad, Tobago

As a new Ultimate Washer customer from Trinidad and Tobago, I can attest to the professional, courteous, and helpful attitude of the sales personnel at Ultimate Washer. I have started a pressure washing business in Trinidad and Tobago and your sales staff provided expert guidance in the face of my own inexperience. Thanks again Ultimate Washer.

Rajendra R.

Comments from Richard F. from Portland, OR

Bravo!  Your service is exceptional. The information on your website enabled me to clearly identify the replacement part I needed, your phone-based ordering department efficiently handled my order, and I soon received exactly what I needed.  Previously, when I tried ordering the replacement part from another company, I ended up with a "repair kit" that cost lots more and didn't contain what I really needed.  Keep up the great work!

Richard F.
Author of The Creative Problem Solver's Toolbox

Comments from David S. from Mobile, AL

You can quote me on this...."As a first time buyer with Ultimate Washer, I was thoroughly impress with their product knowledge, and their fast and friendly service! Using standard 'ground' shipping, I placed my order @ 1:30 PM CDT and received it before noon the next day! Granted I'm only 300-400 miles away... they took my Order at @ 2:30 Eastern Time and shipped it the SAME day! WOW! That kind of service is Hard to find!" Please share my compliments with your staff, clients and potential customers!!!!

David S.

Comments from David P. from Boca Raton, FL

I'm a homeowner and generally not too well informed about the important aspects of pressure washing equipment.  I'm dropping this letter to you because I'm really happy with how well you guys continue to support me.

Around the 15th of July, I purchased a 20" stainless steel surface cleaner.  Your tech walked me through all the choices, and finally we settled on the tri-arm model.  He determined the right tips for my pressure unit, and got me out the door in less than an hour.  Not bad for a guy who knew very little walking in the door.....

In early August, when I felt the whisper wash hose was binding a little (your tech recommended that I add a filter due to my tip size), your guys recommended all the brass pieces that I would need to move the filter to the handle, thereby releasing the tension and binding.  Again, awesome job and probably much more hand-holding than you probably do with normal clients.

Around the 10th of August, when I had everything put together, I had some problems with the rotation of my surface cleaner.  Again, a quick call to your guys resulted in a number of recommendations to fix the problem- clean the tips, clean the filter, flush the bar and hose, and double-check that there is enough grease in the hub.  I just completed all of that work this afternoon.

David P.

Comments from Keith from Houston, TX

This is a nice alternative for parts for those of us who can do simple things. Also a great place for replacement items such at the spray nozzle.
Especially since the HOME STORES want to sell the entire pack and it might not be correctly sized for a particular pressure and flow requirement. I'm sure I'll be back, but not often enough to set us an account.


Comments from Kyle from Morgantown, WV

Thank you. Your quick response will ensure future orders from my company.


Comments from Jim from Canal Winchester, OH

Thank you for you quick response to my request. I will continue to shop at Ultimate Washer because of your service and the quality of your products.


Comments from Rick from Elkridge, MD

Thank you for outstanding turn around and service.


Comments from Paul from Germantown, TN

Received my order, no issues ... outstanding support and service. Thanks!!


Comments from Barry from Garnet Valley, PA

Thank you. I received my order today (Tuesday) the fastest service I've ever had.


Comments from Mark from Kalamazoo, MI

I would like to tell you how happy I am with the telescoping wand I recently purchased from Ultimate Washer.  I was initially skeptical about buying from an unfamiliar on-line vendor but found the prices irresistible.  The product was described very well and the website was easy to navigate.  Ordering was simple and I quickly received an email providing shipping information.  Delivery took only a couple days.

The product works exactly as described and the quality is excellent.  I have already saved several hundred dollars by power washing my house.  While the wand is as heavy as I expected, it is much stiffer than I expected, making it very easy to use.  I would recommend purchasing the long wand belt, as the weight quickly stresses your arms and shoulders (I didn't buy one but probably will).

I would recommend both the wand and Ultimate Washer to anyone.

Comments from Roy from Rochester, NY

I recently purchased a pressure washer from Ultimate washer and had a very positive experience. The equipment was exactly what was described on the web site. It is high quality and very professional. I contacted the company a few times with questions. Each time I was treated with respect and received helpful information. I will purchase additional items from Ultimate Washer in the future.

Comments from Terry from Baldwinsville, NY

I had a very positive experience shopping with you. Your website was easy to navigate. I quickly found the part I needed. Price was reasonable and shipping was fast. I will be back again. Thanks

Comments from R. Lafferty from Laguna Beach, CA

I had been looking for nozzles to fit an older pressure washer without any success. I located your website and was ecstatic to find that you had the parts I needed. You just saved me a bundle of money by not having to buy a new unit. Ultimate Washer Inc. is a very professional organization. I received my order quickly and the items are of excellent quality. Thanks a lot.
Comments from Jayson from Sachse, TX

I wanted to send you an email and let you know about the GREAT service I received from your company. I just started my own business and after many hours of research and advise, I decided to order ALL my equipment from Ultimate Washer Inc. Your site was easy to use. I got all of my products quick and there was no damage or any other issues. You should be proud to have such a great company. I will buy ALL of my products from you in the future.

Comments from Dan from Naples, FL I have purchased a couple of items recently and the delivery time has been excellent. I recently started my own business and a web-site such as yours is a big asset when getting started on your own. All the info located on your web-site gives beginners and pros plenty of tips and know hows. Thanks!
Comments from Gene from Louisville, KY Excellent products, prompt shipping. Your website is great and very informative. I look forward to doing more business with you in the future. Thanks, and keep up the good work.
Comments from Michael from Delmar, MD I ordered a telescoping wand from Ultimate Washer. It arrived, on schedule, in three days. I opened the box and everything was there. It all fit, it worked, no hassles! I order online frequently. I always research before buying. Your website worked properly. Your prices were reasonable. I cannot ask for more.
Comments from Anthony from Sacramento, CA

UltimateWasher.Com is simply..."The Ultimate web site for everything about pressure washing!" I was so thrilled when I found this site for not only was it tremendously informative, but product selection and costs were reasonable. I recently started my own home detailing base business and Ultimate Washer figures to be a big part of my future purchases for equipment and accessories. These guys (figure of speak for there may be some influential ladies running the business as well...I wouldn't want to tell my wife I left out of the mix ;o) have thought of everything including training courses to benefit its customers...what foresight! I just can't say enough good things about this company except, "keep up the good work!" for you now have me as a "Pressure Washing Enthusiast".

P.S. By the way, I purchased the extension wand and gutter cleaner...both work great...just like the web site said it would.

Comments from Jon

My name is Jon Austin. I am the owner of Austin Power Washing, I just wanted to drop you guy,s a line just to say how helpful your web site has been to my company. I am just staring on my own, I have been doing this kind of work for about 15 years for another company. I am just glad I found this site thank you.

Comments from Evert from Louisiana Thanks for prompt shipment of my order.  No trouble whatsoever with anything.Items ordered were actually better quality than expected.  Shipment arrived earlier than projected.  Excellent communication via e-mail regarding different stages of order completion, shipping, etc. Looking forward to doing business with your company again.

Comments from Ronald from New Jersey

I was very pleased with my shopping experience with your company.  I was giving excellent professional advise and direction by your sales staff.  I purchased what I NEEDED. You have maintained a strong professional posture to instill customer satisfaction
Comments from John from New Hampshire

Loved your site. Easy to navigate to find out what I needed for my particular brand of pressure washer. The order arrived in a timely fashion. Would recommend.

Comments from Tommy Smith from Yoakum, TX

I am very happy with the service I got from Ultimate Washer. I ordered a new pump for my washer. The price was reasonable, and they had what I needed in stock. I was also very pleased with the shipping. I just ordered in ground shipping. I ordered it on a Wednesday, and UPS tracking showed the following Monday as delivery date, but I got it on the Friday prior to that.

Tommy Smith

Comments from Wess McCoy from California

I'm really impressed with the quality of the unit. Coming from an engineering/ fabrication background it was why I bought it to begin with.

Wess McCoy

Comments from Leslie Revell from Florida

I placed my order late last week and received my order this past Monday. How can you do that? Wow!
My pump was delivered as advertised, as specified, and as pictured on your net site.
What more can I say!


Comments from James Mays from Florida

I am very pleased with the quick shipping of the 24ft telescoping wand. It was received within 3 days of my order. Thanks Much.

James Mays
Mays Family Maintenance Management

Comments from Warren D. from Florida

I am delighted with the power washer which I ordered from Ultimate several months ago. The delivery was quick and easy. The assembly took only 15 minutes. It was easy and natural to use. It is powerful, fast, and reliable. The design is robust and suitable for efficient maintenance.

I was especially pleased with Ultimate because of my bad experience with one of the brand names marketed for homeowners. That unit was cheaply made and failed after two days!

So, take my advice and invest enough money to get a quality, commercial machine from honest pros like Ultimate.

Warren D.

Comments from Césars A. from Mexico

We are working in Mexico very well with good results with our machine. First we were afraid too but we decide to make the purchase anyway. Your service was OK and we consider we paid a fair price for our machine. Maybe in the future we will need other machine, beside accessories too.


César Campos A.
General Manager - www.hocesa.com

Comments from Ed G. from Tampa, FL

I just used the water sand blaster today. It performed better than I anticipated because my pressure washer is one of the smaller Landa units. It pulled the silica sand with no problem and blasted away the old paint on a steel bed frame very quickly.

I was also pleased and surprised by how quickly the unit arrived after I ordered it. I bought the blaster so I could sand blast steel parts for the electric assist bike trailer I am building and eventually a small electric car.


Ed G.

Comments from Kathy T. from Edwardsville, IL

I am writing on behalf of Metro East Humane Society in Edwardsville, Illinois. We recently purchased a wall-mounted pressure washer system for our kennel area of the shelter.

This is the feedback from staff.

"We were pleased with the process of ordering and the product was delivered in a timely manner. The instructions for installation and use were easy to understand and the machine simple to use. We find that it cleans very effectively and, with the extra length of hose we ordered, we're able to use it indoors and outdoors, which makes kennel and cage cleaning so much easier. Our goal was to install a system that would make our kennel cleaner, healthier and cut down on the time. Being able to use chemicals needed in sanitizing through the system means our kennel cleaning is a one step process as opposed to brushes, hoses and mops!"

Kathy T.
MEHS Board of Directors

Comments from Don S.

Ordering and shipping was fast and easy. The books I ordered were great. They were an easy read and very informative. I'm researching to start a pressure washing business and I loved them.


Comments from Meg E. from Knoxville, TN

Ultimate Washer has great products and customer service. You can find any type of pressure washer to fit your needs. Our maid service company recommends Ultimate Washer to all of our members.

Meg E.

Comments from Jon V from Atlanta, GA

I purchased an extension nozzle from their web site, I was unsure of the adapter needed so I called and their 800# support desk was most helpful. We completed the order and the nozzle arrived in 2 days, just as promised. I would buy from Ultimate Washer again in the future!


Comments from Jim G. from Roshambo Winery

Yes, we love your washer. The time saved cleaning the wineries floors has greatly been reduced. I would recommend it to anyone. It was also easy to adapt to our power washer of another brand.

Jim G.
Asst. Wine Maker - Roshambo Winery

Comments from Pennie S R. from Marysville, MI

I have only good things to say! You were prompt in shipping, I had a small problem that was corrected immediately, and I am very happy and satisfied customer, and will be telling friends about you! Many thanks again. Keep up the good work!


Comments from Gary F. from Vancouver, Canada

I ordered a wand for a pressure washer at your web site recently. It arrived well packaged and works perfectly. I really appreciate that you sell products online. More and more, I rely on the Internet to order products. It is so convenient and efficient. In eight years of ordering online, I've never had a bad experience, and I've ordered everything from complete hot tub replacement motor and pump to electric knife switches!
Thank you for making my shopping easier.


Gary F.

Comments from Tonya S. from Australia

First I want to thank you the service in your office insuring the equipment we ordered was in fact the equipment on the invoice.

The box arrived unmarred, showing there would be not damage inside, it also arrived within the time frame indicated. I was concerned how I was going to receive the box, and the shipping company called me to make an appointment. The driver was right on time, and he handled the box gently.

My brother was very excited when he opened the box."cool!!!". He put everything together, and he operated it for me. My husband ordered it while overseas during his deployment, and he happened to call after all the work I wanted done was completed. My brother told him how "sweet" it was. MEN!!!!!

My husband and I are looking forward to many years of this equipment making tasks around our home easier. Thank you for your service, and the washer.


Tonya L. S.

Comments from Steve G. from Australia

I had to comment that this site is one of the best websites I have come across. Easy to navigate with good useful information at hand. I want to buy some nozzles and an extension wand in a couple of weeks, and I now know where to come.


Comments from Jamie M. from Croton, OH

So far I am very pleased with the pressure washer I ordered. I was hesitant to make a purchase of this size via the internet, but I got exactly what I ordered, and the washer is performing as it should. The price of this unit could not be beat at the time by any other dealer, locally or anywhere in the country. I pleaded with my local pressure washer dealer, but they would not deal on a comparable washer, and subsequently lost a potential sale. As a small business owner myself, I try to support other local businesses, but a true twenty percent savings on a major purchase is hard to disregard. I feel like I got a real bargain.

Jamie M.
Owner, A Brush of Class Painting Services, Inc

Comments from Teddy K. from Midway, GA

The water broom was a great purchase from your company it is well built and will last for many years. My thanks to your company and your fast delivery.


Comments from Frank S. from New Rochelle Fire Department, NY

As a first time buyer we were quite pleased with the fast friendly service and large selection of hard to find items. The four stainless steel extension wands we ordered are top quality and reasonably priced. Opening a account was hassle free. We will be back for more.

Deputy Chief Frank Strollo
New Rochelle Fire Department

Comments from Dominic N. from Lakeland, FL

Today I ordered a package and some other goodies for my cleaning business. After 2 weeks of steady searching and research into different types equipment, suppliers, and manufacturers, you guys by far, beat everyone out there in regards to quality, price, and options, plus the gal on the phone took her time to answer my many questions. Just thought I'd share that with you. Thanks!


Comments from Daniel J. C. from Wall Township, NJ

The selection of products offered from Ultimate Washer is excellent. They have everything I could possibly need. Customer service is great. Whenever I have any questions, they are always available with knowledgeable and honest answers/recommendations. I would highly recommend them to anyone for all power washing needs!


Comments from George F. from Frederick, MD

I recently purchased a rotary nozzle from you for power washing. Along with the telescoping wand these accessories have clearly been the best upgrade to increase productivity and produce better results. The rotary nozzle is just like using a scrub brush without the effort. It truly scrubs the surface with virtually no damage.
Thank you,


Comments from Pete R. from UK

I am very impressed with the top quality surface cleaners that you supplied to me. The service and shipping across to me in the United Kingdom can only be described as first class. I will not hesitate doing business with Ultimate Washer in the future.
Yours Sincerely,

Pete R.

Comments from Ferman K. (Concrete Restoration) from Oklahoma City, OK

My experience with Ultimate Washer Inc. was as good an experience as anyone could wish for. The sales people were courteous and helpful, shipping was fast, the best price I could find anywhere and the washer works great.

Ferman K.

Comments from Paul S. from Ormond Beach, FL

Howdy! Ordered your whirl a way on the web, it arrived very shortly. Worked great on my driveway, cleaned it in about 1/3 the time of using just a nozzle. Thanks for a great product.


Comments from Noel B. (NDB Quality Brickwork) from Birmingham, UK

Received my goods today i am very pleased with them and would like to thank you and ultimate washer for everything, hope to do business again in the future. ThankYou.......


Comments from Wendy W. from Wisconsin Rapids, WI

Delivery was prompt. Tech questions I asked via phone before ordering were answered clearly. The performance of the pressure washer exceeded my expectations. A pleasure doing business with you!

Wendy W.
Cranberry Creek Furniture Restoration

Comments from Phil W. - Phil's Home Improvements from Saint Cloud, FL

I recently opened a new business that required me purchasing a power washer.I searched all over the web and found your website the best not only in price, but it was loaded with information on product use also. Your staff was very professional and my equipment arrived right on time and is of very high quality. I have already recommended your site to a friend and plan on using your company again in the future.
Thanks for everything.

Phil W.
Phil's Home Improvements

Comments from Mike R. from Elgin, IL

Thanks for letting me know about your feedback program. The hot pressure washer I purchased from your company is a real time and equipment saver. I would recommend it to any one. I also can admit there was no pain or problems with my purchase. If I can be of any more help just let me know.

Mike R.
Tri-County Excavation & Construction Inc.

Comments from Jim W. from New Castle, PA

My pressure washer arrived promptly and was packed securely. A review of the washer showed all systems in order and fluid levels topped off.

My previous experiences with pressure washers had been disappointing. For example, my father-in-law purchased a pressure washer at Lowe's. It was a 2500 psi unit from a reliable manufacturer. His washer had several problems including a difficult starting engine, low volume spray, leaky connections, erratic spray pattern, pulses in spray volume. There had to be a better washer.

I decided to give Ultimate Washer a try and bought a 2500 psi unit. The washer started up quickly and the engine has proved very reliable - no leaky connections, spray pulsations, or inconsistent spray patterns. The Ultimate Washer cut cleaning time by 75%. It's large wheels and low profile make portability simple. It just works and that's all I ever wanted in a pressure washer.

Funny, the two pressure washers are rated at exactly the same pressures and volumes yet perform so differently. Regards,

Jim W.

Comments from Terry M. from Seminole, FL

I purchased a whirl-a-way to do my decks, it's so easy, and thanks for taking care of this after the storm, the staff was great.
Thanks again,


Comments from Gregg B. from Charlotte, NC

Just wanted to send feedback on your wonderful staff. Yesterday I realized I needed a nozzle for my order (2962) and called after hours at about 6:30 EST. A nice lady answered the phone and got my nozzle on my order that went out today.
Thanks again,


Comments from Jim T.

Thank you for your prompt service, even after the storm, I know you had your hands full.


Comments from J. Porter

Just wanted to let you know that your site is the best on the Internet for pressure washing information. I did a Yahoo! search on "pressure washing how to" and I found nothing anywhere else that was as clear and informative as your website. (That includes e-How and several other home improvement sites.) I printed a ton of your pages for future reference. I now feel confident that I can carry out my tasks, and I will definitely look to you first for any attachments I may need.

J. Porter

Comments from Jeff A. from York, PA

The washerI purchased from you guy's is excellent, the free delivery was definitely the kicker in the purchase. I will soon be back in the market for another washer and you guy's will be the first to know.

Jeff Amereihn
(On the Spot powerwashing & Detailing)

Comments from A. Ellebruch from Medina, OH

Thank you very much for the great service! I found your company on the internet and ordered off the website and found it to be a fun experience. The site was easy. The parts were reasonable in cost. I received a phone call from a sales rep within 30 minutes of placing the order as a confirmation. The parts were shipped out immediately and I received them in less than three days without any shipping costs.
It just doesn't get any better than that! Great job! I will definitely purchase from your company again.

Andrew Ellebruch
Lightscape Systems

Comments from R. Farmer

I finally used the product I received from you and I can now comment on it's quality.
I am completely satisfied with the service and products I received from Ultimate Washer.I ordered a Chemical dispenser that fits on the end of my power washer wand. It works great and now the chemical does not go through my power washer.

R. Farmer

Comments from S. Rongstad

You guys are great!
I would of never thought to buy an pressure washer extension over the Internet because I figured shipping would be too high, or quality of the product would be low.
I was wrong. You provided a high quality product with free (and quick) shipping.
I have already recommend you to another painting contractor and a home owner that will be placing an order from you.
Thank You for such great service.

S. Rongstad
Fine Touch Painting

Comments from T. Kubly, D.W. Designs (owner)

Dear Ultimate Washer Inc. group,
I would like to let you all know that I had a great business transaction with you people and will do business with you again. The item I had purchase was exactly as described and was of great quality. I also was impressed with the online ordering process, it too went well.
Thank you for the product and see you soon.

T. Kubly

Comments from H. McCormick



Comments from M. Madry

I am really glad I purchased the surface cleaner. It is truly a time saver and after comparing other surface cleaners with a similar name I got a great produce at the best price. I am affiliated with a large homeowner association in Miami-Dade County and they just purchased a 16'' surface cleaner for considerably more than I paid for mine. When I told them what I paid they wanted your information. I also let my neighbour use it. He loves it and said he needed to buy two to ease at his office.

Good luck. Thanks.


Comments from Greg

The E series pressure pro washer and the service and fast shipping IS THE ULTIMATE! The pressure washer and the turbo nozzle is way beyond what I expected. I am very pleased with the performance of your product. I am looking forward to doing business with you in the future. Thanks.


Comments from G. Lessman from Spring, TX

I purchased a 4000psi power washer with a telescoping wand and a sand blast attachment. I had no idea of what to buy until I was educated buy your web page.The web site explained the differences in PSI and GPM and what is needed for your particular situation.The power washer shipped on time and was priced right.I did not need the sand blast attachment and I returned it with no problems.I am very satisfied with the product and would buy again.
Thank You

G. Lessman

Comments from F. Boedeker

I did a GOOGLE search on cleaning cement and read intently about this "buffer looking thing" that connected to a pressure washer and did away with ZEBRA stripes forever. Shortly thereafter I landed on the URL of Ultimate Washer and liked what I saw. [...]

On Monday the 14th of April 2005, I called Ultimate Washer and ordered the 16" Whirlaway. The whole deal didn't take two minutes, the man who answered the phone, Victor, knew what he was doing and knew his product. Victor promised to get the Whirlaway to me as quickly as he could.......it arrived in Charleston S.C. two days later on the sixteenth. [...]

This product is well built, you don't have to be Einstein to run it, moving parts are at a minimum and it does exactly what it is supposed to do. What more could one ask ?

(see his complete testimonial)

Comments from S. McIrvine

Overall my experience with Ultimate Washer Inc has been very favorable. I did a lot of research before purchasing my pressure washer and this research included looking through the web and browsing in retail stores to get the right washer. I decided on Ultimate Washers because of a number of factors:

1. You had the product I was looking for - not many other retailers had the specification I needed.
2. Your web site was very easy to navigate.
3. Your prices are very competitive
4. You did not charge for the shipping.

After I submitted my order I received quick delivery and the product was exactly what I was looking for. This encouraged me to make another purchase so I went back to your web site to order a 24 ft extension wand.

I had one negative comment about this order. The wand got delivered without the necessary adapter to connect the wand to my pressure washer. I called your office and the rep agreed to send me the adapter. What disappointed me was that I was charged for this. I did not expect to receive an additional charge for something that should have come with the wand.

Otherwise, I am a happy customer.

Comments from S. Young from San Mateo, CA

I did receive my order within a respectable timeframe. I am pleased with the machine and the accessories. My comments regarding improvement would be faster response to my questions and inquiries. My pressure washer was shipped freight but no follow-up for a customer to know who the freight company it was shipped through and any tracking information. I had to call Victor to find out the information. I think this is one part of your business you could greatly benefit if you provide this information to the customer without the customer having to follow up. I too have doubts about internet ordering especially if I do not know of that company or had business dealings before. I did take a chance on your company because I spoke to Victor but I would have had a much better experience if the aforementioned topics were in place to eliminate any doubts about ordering through your company.

Now that I know that I will receive my order in a timely manner, I will continue to do business with you. I am glad you are asking for suggestions for improvement. Unless, you find out what customers want can you really begin to build your business reputation.


S. Young

Comments from Kevin Q from Millville, NJ

I was on the computer looking for a telescoping wand for my power washer. Your web site came up along with other sites, I liked your telescoping wand 8 foot to 24 foot. It was in my price range and your free shipping hocked me. I had it in 3 days ups. It works great I did a two story house without a ladder in half the time not having to move the ladder and it was much safer working from the ground. I also ordered the gutter attachment that was here in 3 days ups. YOUR PRICES & FREE SHIPPING MADE THE SALE.


Comments from Gary G.

"I would like to say thank you to Victor at Ultimate Washer for providing me with exceptional customer service. Victor knows the equipment inside and out and made it very easy to pick the machine I needed. I chose to purchase my machine from victor / Ultimate Washer for several reasons.

They have the best engines and pumps. Everyone in the power washing industry knows Honda engines and either Cat or General, and Comet Pumps are the way to go. Also their prices are more than fair. If you don't believe me look at other sites and see if you can get the same engine, pump, warranty,and free shipping. NOPE!
And Lastly, the customer service and knowledge are awesome.

Yes, I am a real person. My name is Gary Gennaro. I run a Painting/Power washing business in central New jersey and from now on I will support, use, and rely on Ultimate Washer for all my Power washing needs."


Comments from L. Childs

Ultimate Washer's is really ULTIMATE. I am a new service provider in this field. Our company has an established base of customers and we were looking to add pressure washing to the mix of services. They answered questions and provided pressure free :) guidance.
Thank you.
Best Regards,

L. Childs